Dear Customers,

Thank you for choosing Pollen & Petals.

Your order will be confirmed maximum 24 hours after the form has been submitted and we will only process it once payment has been made. Order must be made at least 5 days in advance.

Please note that there is an additional delivery fee of Rp.50.000 - Rp.75.000 for delivery within Jakarta, depending on the area. For delivery to Tangerang & Bekasi, there is an additional delivery fee of Rp.125.000.

Delivery time: Monday to Saturday from 10 am - 4 pm. Additional charge applies for delivery outside of these hours.

Please also note that no two flower arrangements are the same. Every arrangement is hand-made and unique. Pollen & Petals reserves the right to replace seasonal flowers with other flowers of the same value should the flowers requested be unavailable.

Once payment has been received, we will process the purchase right away, no cancellations can be made.

Thank you!